For the fastest response visit your Resident portal. If you have a general question for us that is not maintenance related you can create a general inquiry. Navigate to “requests” from the navigation bar in your resident portal dashboard. Choose “general inquiry” for questions about your account, your lease, parking, etc.
- Add a subject for your inquiry. For example, “Question about parking”.
- Enter a description and include details about your question. Be as descriptive as possible.
- Attach images or documents – anything that will help get your question answered faster
- You can take a picture and upload it to the request right from your phone
- Submit request
- Once you submit your request you can track your open request from the dashboard or the requests page
- Tap on the open request to view the status, and updates from our team. You can also submit messages directly to your property manager about the request.